A roof installation project runs smoothly when everyone knows what to expect. Communication between homeowner and contractor prevents surprises, and proper preparation makes the work go faster. San Diego homeowners who take time to prepare report better experiences than those who assume everything will just work out.
Here's how to set yourself up for success.
Before Signing Any Contract
Get everything in writing. The scope of work, materials to be used, payment schedule, timeline, and warranty terms all belong in your contract. Verbal promises evaporate when disputes arise. Written documentation protects everyone.
Verify insurance and licensing before work begins. Request certificates of general liability and workers compensation insurance. Call the insurance company to confirm coverage is current. Check the contractor's license status with California's Contractors State License Board.
Understand the payment structure. Legitimate contractors don't demand full payment upfront. A reasonable schedule might involve a deposit to secure materials, progress payments at defined milestones, and final payment upon completion and your satisfaction.
Clarify what's included in the quoted price. Does the estimate cover permits and inspections? What happens if hidden damage is discovered? Are gutters and downspouts addressed? Are skylights being resealed or replaced? Getting specific prevents misunderstandings.
Physical Preparation
Your property needs preparation before the crew arrives. Move vehicles away from the work zone—roofing debris falls unpredictably. Relocate outdoor furniture, grills, and planters to areas well away from the house.
Inside your home deserves attention too. Vibration from roof work can shake items off shelves and walls. Remove or secure fragile items. Take down pictures and mirrors on walls adjacent to the attic. Cover furniture in upper floors with sheets to catch any dust that filters through.
Attic access should be clear. Remove boxes, seasonal decorations, and other storage from around the access point. Contractors need to inspect from below during the project.
Consider your pets and family. Dogs and cats should stay indoors or at another location during the work. The noise, activity, and open gates create escape opportunities and stress for animals. Elderly family members sensitive to noise might appreciate a day trip planned for the loudest phases.
Notify your neighbors before work begins. A quick heads-up about the upcoming noise and activity maintains good relationships and prevents complaints.
During the Installation
Stay available for questions. You don't need to watch every shingle go on, but the contractor should be able to reach you if decisions arise. Unexpected conditions sometimes appear during tear-off, requiring homeowner approval for scope changes.
Trust the process but stay observant. Quality contractors welcome homeowner interest. If something looks wrong or different than expected, ask about it. Better to clarify during the work than discover issues after completion.
Keep children away from the work zone. Roofing sites have real hazards—falling debris, sharp materials, nail guns, and busy workers who can't watch for kids.
After Completion
Walk the property with your contractor after the final cleanup. Look at the roof from multiple angles. Check that gutters are clear and functioning. Verify that cleanup is complete, including a magnetic sweep for nails.
Document everything. Take photos of the completed work. Collect all warranty paperwork. Keep the contract and any change orders in a safe place. These documents matter for insurance claims, future repairs, and home sales.
Schedule a follow-up inspection in about six months. This allows time for the roof to settle and any minor issues to become apparent. Most reputable contractors include this visit in their service.
