Privacy Policy

Last Updated: January 5, 2026

Peak Builders & Roofers of San Diego ("Peak Builders," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services.

1. Information We Collect

1.1 Information You Provide

When you register for an account, subscribe to our services, or contact us, we collect information you voluntarily provide, including:

• Account Information: Name, email address, phone number, company name, job title, and billing information.
• Profile Information: Preferences, settings, and any other information you choose to add to your profile.
• Communication Data: Messages, feedback, support requests, and other communications you send to us.
• Content: Any data, text, images, files, or other content you upload, create, or share through our services.

1.2 Information Collected Automatically

When you access or use our services, we automatically collect certain information including device information (device type, operating system, browser type, unique device identifiers, and IP address), usage data (pages viewed, features used, actions taken, time spent on pages, and referring URLs), location data (general geographic location based on IP address), and log data (server logs, access times, error reports, and system activity).

1.3 Information from Third-Party Services

When you connect third-party services to Peak Builders, we may receive information from those services based on the permissions you grant, including Google Services, Facebook/Meta, and other integrations like CRM systems, accounting software, and communication platforms.

2. How We Use Your Information

We use the information we collect to provide, operate, maintain, and improve our platform and services, customize your experience and provide tailored content and recommendations, send service-related notices, updates, security alerts, and respond to your inquiries, power our AI agents, automation, and intelligent features to help you manage your business, analyze usage patterns to improve our services and develop new features, detect, prevent, and address technical issues, fraud, and security threats, and comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our platform (cloud hosting, payment processors, analytics), in connection with business transfers such as mergers or acquisitions, when required by law, subpoena, or other legal process, and with your explicit consent.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account termination, active data is retained for 30 days to allow account recovery, certain data may be retained longer for legal, tax, or audit purposes, and some data may be anonymized and retained for analytics purposes. You may request deletion of your data at any time by contacting [email protected].

5. Data Security

We implement industry-standard security measures to protect your information including encryption (data is encrypted in transit using TLS 1.3 and at rest using AES-256), strict access controls and authentication for all systems, continuous security monitoring and incident response procedures, and regular security audits and compliance assessments. While we strive to protect your information, no method of transmission or storage is 100% secure.

6. Google API Services User Data Policy

Google API Limited Use Disclosure

Peak Builders use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements.

What We Access

When you connect your Google account, we may access Gmail (read, compose, send, and manage email messages to enable email automation and CRM features), Google Calendar (read and write calendar events to enable scheduling and appointment features), Google Drive (read and manage files you explicitly select for use within our platform), and Google Contacts (read contact information to populate your CRM).

How We Use Google Data

We use data from Google APIs solely to provide and improve our services for you. Email data is used to sync communications with your CRM, enable AI-powered responses, and automate workflows. Calendar data is used to schedule appointments, send reminders, and coordinate your business activities. Drive files are used only when you explicitly select them for use within our platform. Contact data is used to populate and enrich your CRM contacts.

Restrictions on Use

Peak Builders does not use Google user data for advertising purposes, sell Google user data to third parties, use Google user data to build user profiles for advertising, or share Google user data with third parties except as necessary to provide our services.

Data Retention

Google API data is retained only as long as necessary to provide our services. You can revoke access at any time through your Google Account settings or by disconnecting the integration in Peak Builders.

7. Your Rights and Choices

You have the right to access your personal information and request a copy in a portable format (Access and Portability), update or correct your account information at any time through your account settings (Correction), request deletion of your personal information subject to certain legal exceptions (Deletion), opt out of marketing communications at any time (Opt-Out), and manage cookie preferences through your browser settings or our cookie consent tool (Cookie Preferences).

8. International Data Transfers

Peak Builders is based in the United States. If you access our services from outside the US, your information may be transferred to and processed in the United States. For users in the European Economic Area (EEA), we rely on Standard Contractual Clauses approved by the European Commission for data transfers.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act including the right to know (request disclosure of personal information collected, used, and shared), right to delete (request deletion of your personal information), right to opt-out (opt out of the sale of personal information - we do not sell personal information), and non-discrimination (we will not discriminate against you for exercising your privacy rights). To exercise these rights, contact [email protected].

10. Children Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our website or sending you an email. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Peak Builders & Roofers of San Diego Email: [email protected] Address: 8340 Vickers St K, San Diego, CA 92111

For data protection inquiries in the EU, you may also contact our Data Protection Officer at [email protected].