Every roofing company claims to be the best. Their websites say the same things. Their ads make the same promises. How do you actually tell who will do good work and who will create problems?
The answer comes down to specifics that most homeowners never think to ask about.
Look Past the Sales Pitch
Anyone can put up a nice website. Anyone can sound professional on the phone. What matters is what happens after you hand over the deposit.
Ask how long they have been in business under their current name. Some companies fold after complaints pile up, then reopen under a new name with a clean slate. Established history matters.
Ask who will actually do the work. Some roofing companies are essentially sales operations. They sell the job, then subcontract to whoever is available. Others have their own crews. You want to know who will be on your roof.
Ask about their typical project mix. A company that mostly does commercial work might not be the best fit for a residential shingle job. A company that specializes in tile might not be ideal for your flat roof repair. Experience with your specific type of project matters.
Check the Details
Verify current licensing and insurance. Not just that they have it, but that it is actually current. Policies lapse. Licenses expire. A quick verification protects you.
Look at recent reviews carefully. Pay attention to how the company responds to negative reviews. Mistakes happen to everyone. How a company handles problems tells you more than how they handle easy jobs.
Ask about warranties in specific terms. How long is the workmanship warranty? What does it actually cover? Who handles warranty claims - the company or the manufacturer? Get this in writing.
Be wary of anyone who pressures you to decide immediately. Good contractors have work scheduled because they do good work. They do not need high-pressure tactics.
Get detailed bids that you can actually compare. Vague bids hide details. You should know exactly what materials will be used, what work is included, and what is not.
The lowest bid is rarely the best choice. Roofing has hard costs. Companies bidding significantly under market are cutting corners somewhere.
Peak Builders has served San Diego homeowners since 2008. We welcome your questions and earn your business through straightforward answers and quality work.
