Frequently Asked Questions
Get answers to common questions about our construction and remodeling services. Can't find what you're looking for? Contact us directly.
General Questions
Common questions about our company and services
5 questions
Peak Builders & Roofers of San Diego has been serving the San Diego metro area since 1999, with over 25 years of experience in residential and commercial construction, remodeling, and roofing services.
Yes, we are fully licensed, bonded, and insured in the state of California. We carry comprehensive liability insurance and workers' compensation coverage for all of our team members. We're happy to provide proof of insurance upon request.
We serve the entire San Diego metropolitan area including San Diego, Chula Vista, Oceanside, Escondido, Carlsbad, El Cajon, Vista, Encinitas, Broomfield, and surrounding communities within a 50-mile radius of San Diego.
Yes, we provide free, no-obligation estimates for all projects. Our team will visit your property, discuss your vision, and provide a detailed written estimate within 2-3 business days.
We combine 25+ years of experience with modern techniques and premium materials. We're BBB A+ rated, have 5-star reviews across Google, Houzz, and Yelp, and are an Owens Corning Preferred Contractor. We also offer transparent pricing, detailed contracts, and a 2-year workmanship warranty.
Project Process
Questions about how we work on your project
5 questions
Project timelines vary based on scope and complexity. A bathroom remodel typically takes 2-4 weeks, a kitchen remodel 4-8 weeks, and larger projects like home additions or ADUs can take 3-6 months. We provide detailed timelines in our project proposals.
Our process includes: 1) Initial consultation and site visit, 2) Design development and planning, 3) Detailed proposal and contract, 4) Permit acquisition, 5) Construction phase with regular updates, 6) Final walkthrough and punch list, 7) Project completion and warranty documentation.
Yes, we handle all necessary building permits as part of our service. Permit costs are typically included in our project estimates, and we manage the entire permit process including inspections.
Yes, every project is assigned a dedicated project manager who serves as your primary point of contact throughout the construction process. They will provide regular updates and be available to answer questions.
We understand that changes happen. Any modifications to the original scope are documented through a formal change order process. We provide written estimates for changes before proceeding, ensuring complete transparency about any cost or timeline impacts.
Payment & Financing
Questions about costs and payment options
4 questions
Our typical payment structure is: 30-50% deposit upon contract signing, progress payments at key milestones (typically 25-30% each), and final payment upon project completion. Specific terms are outlined in each project contract.
Yes, we partner with Synchrony Financial to offer flexible financing options with competitive rates, quick approval, and various payment terms. This helps make home improvements more accessible for our clients.
We accept cash, personal checks, business checks, credit cards (Visa, MasterCard, American Express), and bank transfers. Credit card payments may be subject to a processing fee.
Our estimates are very accurate because we conduct thorough site assessments and use detailed cost calculations. Estimates are valid for 30 days. Any unforeseen conditions discovered during construction are discussed with you before proceeding.
Warranties & Quality
Questions about our guarantees and workmanship
4 questions
We provide a 2-year workmanship warranty on all labor. This covers any defects in installation or construction. Additionally, all materials come with their respective manufacturer warranties, which we provide documentation for.
We use high-quality, name-brand materials from trusted manufacturers. As an Owens Corning Preferred Contractor, we have access to premium roofing products. We're happy to discuss material options and can accommodate specific preferences or requirements.
Quality is ensured through multiple checkpoints: skilled craftsmen, supervisor oversight, internal inspections at key stages, and all required city inspections. We don't consider a project complete until it meets our standards and yours.
Your satisfaction is our priority. We conduct a detailed final walkthrough with you and create a punch list of any items that need attention. We address all concerns before considering the project complete, and our warranty covers any issues that arise afterward.
Specific Services
Questions about our different service offerings
4 questions
We install all types of residential roofing including asphalt shingles, architectural shingles, tile, metal, flat roofing systems, and specialty materials. We also offer roof repairs, maintenance, and storm damage restoration.
Yes, we specialize in ADU (Accessory Dwelling Unit) construction. We handle the entire process from design and permitting to construction and finishing. San Diego has updated ADU regulations, and we stay current on all requirements.
Yes, we have in-house design capabilities and also work with a network of architects and designers. For complex projects, we can recommend or collaborate with design professionals to bring your vision to life.
Absolutely. We're happy to work with plans from your architect or designer. We can also review plans and provide value engineering suggestions to optimize costs while maintaining design intent.
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